Last Updated: March 10, 2026

By opting in to receive text messages (SMS/MMS) from NorthLife (referred to as “we,” “us,” or “our”), you agree to these SMS Terms of Service (“SMS Terms”). These SMS Terms govern our SMS messaging program and supplement any other agreements you may have with us.

Program Description and Use Cases

NorthLife offers an SMS messaging service to communicate with you about our products, services, and related matters. By opting in, you consent to receive recurring automated text messages sent using an automatic telephone dialing system to the mobile number you provided. These messages may include:

Marketing and promotional offers (when you have opted in for marketing communications)

Review requests following appointments or services

Appointment confirmations, reminders, rescheduling notifications, and related updates

Transactional or informational messages (e.g., order/service confirmations, account updates, responses to inquiries)

Other service-related communications

Message frequency varies depending on your interactions and our communications needs. Consent to receive these messages is not a condition of purchase.

Opt-Out Instructions You may opt out of receiving SMS messages at any time. To stop receiving messages, simply reply STOP, UNSUBSCRIBE, END, QUIT, or CANCEL to the number sending the message. You will receive a confirmation message acknowledging your opt-out request. After opting out, you will no longer receive SMS messages from us (except for a single confirmation of your opt-out).

Note: Opting out of marketing messages may not stop transactional messages (e.g., appointment confirmations) if required for service delivery—contact us if you need assistance.

Help and Customer Support For help or questions about our SMS program, reply HELP to any message, or contact us at [email protected].

Message and Data Rates Disclosure Message and data rates may apply for each message you send or receive, depending on your mobile carrier plan. We are not responsible for any such charges. Please consult your mobile carrier for details on applicable rates.

Carrier Liability Disclaimer We are not liable for delayed or undelivered messages, or for any failures in delivery due to issues with your mobile carrier, network problems, hardware/software issues on your device, or any other factors outside our reasonable control. Delivery is subject to your carrier's capabilities and policies. We are not responsible for any fees or charges imposed by your carrier in connection with our SMS program.

Age Restriction You must be at least 18 years old (or the age of majority in your jurisdiction) to opt in to and participate in our SMS program.

Privacy Policy Your personal information, including your mobile number and any data collected through our SMS program, is handled in accordance with our Privacy Policy. Please review it for details on how we collect, use, and protect your information: https://northlifecda.com/privacy-policy/

Changes to These Terms We may update these SMS Terms from time to time. Continued participation in our SMS program after changes constitutes your acceptance of the updated terms.

Governing Law These SMS Terms are governed by the laws of the State of California, without regard to conflict of law principles.

By opting in (e.g., by providing your phone number and consenting via our website, form, or other method), you acknowledge that you have read, understood, and agree to these SMS Terms of Service.

If you have any questions, please contact us at [email protected]. Thank you for choosing NorthLife!